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We identified an issue that may have caused inaccurate estimated delivery times for routes created during the affected period. The issue has now been resolved and delivery estimates are operating normally.
Action required: If you created a delivery route before the issue was resolved, please open and re-save the route to refresh the estimated delivery times:
Routing → Open the existing route → Re-save the route
After re-saving, please review the updated delivery times before your scheduled deliveries.
We apologize for the disruption and appreciate your patience while our team worked to resolve the issue